Checking in

The following information is designed to help you complete the airport check-in process as quickly as possible. You must check-in at least 1 hour prior to departure, failure to do so could result in you being denied travel.

When you get to the check-in desk for your flight, you will be asked:

• For Your Ticket
• Your Passports
• Your Baggage

If travelling in a group, please make sure all members of your party are at the desk. Once you have checked in, you can move through to the departure lounge where you will find further information, including your departure gate number.

Remember no calls will be made for your flight so please make sure that you are at the departure gate no later than 45minutes before your departure time.

If you fail to check in on time, the airline is entitled to refuse to allow you to board the flight. Passengers that are refused travel will be responsible for arranging alternative transportation at their own expense. We cannot accept responsibility if such a situation arises and, whilst we endeavour to assist in making alternative travel arrangements to your resort, any cost or loss incurred as a result will be your responsibility.

If you fail to check in at all for your flight from the UK, we retain the right to cancel any other arrangements you have booked with us and you will be unable to use your return flight to the UK. No refund can be made for any unused arrangements.

Thomas Cook Airlines regulations permit the in-flight consumption of alcohol purchased from the on-board bar service only.

Security: Please keep your luggage with you at all times. Never carry packages or presents for anyone else. Unattended luggage will be removed and destroyed.