Contact Us

At Thomas Cook Style, we want to ensure that you have a wonderful holiday. In addition to giving you the best holiday service, we're committed to providing you with a comprehensive range of support resources.

Find Your Answer Online

Our Online Help can answer most popular questions quickly and easily, 24 hours a day.

Before and After You Have Booked, and Before You Travel

Although Thomas Cook Style is dedicated to providing answers to your questions online, you may want to contact one of our Customer Support representatives.

If you have already made a booking, have a query before you travel, need to make a change to your booking or wish to make any special requests, you can speak to one of our team members. Overseas travel arrangements for disabled passengers or passengers with limited mobility can be arranged by simply calling the same number.

If you have made your booking in a Thomas Cook Store, you will need to contact the store for further assistance, to find your local store click Thomas Cook Storefinder. If you have booked a Thomas Cook Style holiday via another Travel Agent, you will need to contact them direct for further assistance.

After You Have Travelled and Have Returned Home

Our Customer Relations team deal with a variety of feedback issues. Please note that your initial correspondence to Customer Relations should be in writing, by e-mail or letter. Once you receive an acknowledgement, you can contact them on the phone number they provide, which will be a number relevant to the nature of your case.
Please send your letter or e-mail to the following:

Customer Relations Department
Thomas Cook Style
Thomas Cook Tour Operations
2-4 Godwin Street
Bradford
BD1 2ST

Online: www.thomascook.com/customer-relations